Privacy Policy

Introduction

Matero Cookware B.V. respects the privacy of visitors to the website, in particular the rights of visitors with regard to the automated processing of personal data. In the interest of full transparency with our customers, we have therefore formulated and implemented a policy with regard to these processing activities themselves, their purpose, as well as the possibilities for data subjects to exercise their rights as effectively as possible. 

For all additional information on the protection of personal data, you can visit the website of the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl/nl.

By continuing to visit the Website you accept the following terms of use. You accept the use of cookies and other tracking systems. If you wish to refuse this use, you must click on the following link . 

The current version of the privacy statement available on the website is the only version that applies as long as you visit the website, until a new version replaces the current version.

Article 1 - Legal provisions

  1. Website (hereinafter also “the website”): www.materocookware.com
  2. Controller for the processing of personal data (hereinafter also: “the administrator”): Matero Cookware B.V., established at Nordhornerstraat 18, 7742 VW Coevorden, Chamber of Commerce number: 90265785.

Article 2 - Access to the website

Access to and use of the website is strictly personal. You will not use this website, nor the data and information provided on it, for commercial, political or advertising purposes, or for any commercial offers, and in particular not for unsolicited electronic offers.  

Article 3 - Website content  

All brands, images, texts, comments, illustrations, (animated) images, video footage, sounds, as well as all technical applications that can be used to make the website function and, more generally, all components used on this site, are protected by law by intellectual property rights. Any reproduction, repetition, use or adaptation, in any manner whatsoever, of the whole or only part of it, including the technical applications, without the prior written consent of the responsible party, is strictly prohibited. If the administrator does not take immediate action against any infringement, this cannot be interpreted as tacit consent or as a waiver of legal proceedings.

Article 4 - Website management

For the proper management of the website, the administrator may at any time:

  • Suspend, interrupt, or restrict access for a certain category of visitors to all or part of the website
  • Remove any information that may disrupt the operation of the website or that is contrary to national or international legislation or contrary to internet etiquette
  • Make the website temporarily unavailable in order to carry out updates 

Article 5 - Responsibilities

The administrator is in no event responsible for failures, malfunctions, difficulties, or interruptions in the operation of the website, as a result of which the website or one of its functionalities is not accessible. The way in which you connect to the website is your own responsibility. You must take all appropriate measures yourself to protect your equipment and your data against, among other things, virus attacks on the internet. You are also responsible for the websites and data you consult on the internet.

The administrator is not liable for legal proceedings brought against you:

  • Due to the use of the website or services accessible via the internet
  • Due to a breach of the terms of this privacy policy

The administrator is not responsible for any damage that you suffer yourself, or that third parties or your equipment suffer as a result of your connection to or use of the website. You will refrain from any action against the administrator as a result of this.

If the administrator becomes involved in a dispute as a result of your use of this website, they are entitled to recover from you all damages they suffer and will suffer as a result. 

Article 6 - Data collection

Your data is collected by Matero Cookware B.V. Personal data means: any information relating to an identified or identifiable natural person; an identifiable natural person is considered to be a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity.

The personal data collected on the website is mainly used by the administrator to maintain relations with you and, where applicable, to process your orders.  

Article 7 - Your rights regarding your data

Pursuant to Article 13(2)(b) GDPR, everyone has the right of access to, and rectification or erasure of, their personal data, or restriction of processing concerning them, as well as the right to object to processing and the right to data portability. You can exercise these rights by contacting us via support@materocookware.com 

Any such request must be accompanied by a copy of a valid identity document, on which you have placed your signature, and stating the address at which you can be contacted. Within 1 month after the request is submitted, you will receive a response to your request. Depending on the complexity of the requests and the number of requests, this period may, if necessary, be extended by 2 months.

Article 8 - Processing of personal data

In the event of a violation of any law or regulation of which the visitor is suspected, and for which the authorities require personal data collected by the administrator, this data will be provided to them following an explicit and reasoned request from those authorities, after which this personal data will no longer fall under the protection of the provisions of this privacy statement. 

If certain information is necessary to access certain functionalities of the website, the controller will indicate the mandatory nature of this information at the time the data is requested.

Article 9 - Commercial offers

You may receive commercial offers from the administrator. If you do not (or no longer) wish to receive these, send an email to the following address: support@materocookware.com

If, during your visit to the website, you come across any personal data, you must refrain from collecting it or any other unauthorized use, as well as from any act that constitutes an infringement of the privacy of the person(s) concerned. Under no circumstances is the administrator responsible in the above situations. 

Article 10 - Data retention period

The data collected by the website administrator is used and stored for the period determined by law. 

Article 11 - Cookies 

A cookie is a small text file that is placed on your computer’s hard drive when you visit our website. A cookie contains data so that you can be recognized as a visitor each time you visit our website. This makes it possible to tailor our website specifically to you and make logging in easier. When you visit our website, a banner will appear informing you about the use of cookies. By continuing to use our website, you accept their use. Your consent is valid for a period of thirteen months.  

We use the following types of cookies on our website:

- Functional cookies: such as session and login cookies for keeping track of session and login information. 

- Anonymized analytical cookies: to gain insight into visits to our website based on information about visitor numbers, popular pages, and topics. In this way, we can better tailor our communication and information provision to the needs of visitors to our website. We cannot see who visits our websites or from which PC the visit takes place. 

- Non-anonymized analytical cookies: to gain insight into visits to our website based on information about visitor numbers, popular pages, and topics. In this way, we can better tailor our communication and information provision to the needs of visitors to our website. 

- Tracking cookies: such as advertising cookies intended to display relevant advertisements. Personal interests can be inferred from information about visited websites. This enables organizations, for example, to show targeted ads to their website visitors. Tracking cookies make it possible to create profiles of people and treat them differently. Tracking cookies usually process personal data. 

More specifically, we use the following cookies:

- Google Analytics anonymized (analytical cookies)

- Google Analytics (analytical cookie) 

- Adobe (analytical cookie)

- Facebook (tracking cookie)

When you visit our website, cookies from the controller and/or third parties may be installed on your device.

For more information about the use, management, and deletion of cookies for each type of operating system, we invite you to consult the following link:  https://autoriteitpersoonsgegevens.nl/nl/onderwerpen/internet-telefoon-tv-en-post/cookies#faq

Article 12 - Images and products offered

No rights can be derived from the images relating to the products offered on the website.

Article 13 - Applicable law

These terms and conditions are governed by Dutch law. The court in the place of business of the administrator has exclusive jurisdiction in the event of any disputes regarding these terms and conditions, except where a statutory exception applies. 

Article 14 - Contact

For questions, product information, or information about the website itself, you can contact support@materocookware.com